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Lowes Reviews

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  • Lowes Shopping Carts ARE DANGEROUS

    Hey yall, So I decided to visit Lowes today, and I inevitably needed a shopping cart to put the things I bought in, but here's the problem; the shopping cart. Every time I moved the shopping cart, I kept on hitting my leg on the bottom of the cart, and it hurt like hell!! Then I got home and saw TWO HUGE BRUISES ON BOTH OF MY LEGS, AND THEY WERE HURTING LIKE CRAZY! Point is: Don't go to Lowes, their shopping carts will injure you. AND THE CUSTOMER SERVICE WAS SHIT. More...
    (Delivery Services)
  • Selective reviews on the Lowes site...

    Beware of the reviews that are posted on the Lowe's site ! I have submitted two (mediocre) reviews to the Lowe's site regarding the lack of oil plug at the bottom of my Bolens mowers. (1) Despite the fact that these reviews were within the guidelines for publishing, they were both rejected for no good reason except that they were critical of the product. This displays selectiveness and makes the reviews published by the Lowe's site unreliable (at best). Furthermore, I will try very hard from now on to steer away from the chain. (1) Indeed my new Bolens mower does not have a... More...
    mfromond's Picture   mfromond    1 Comments   Comments
  • Lowes installing hot water heater

    After two weeks of waiting to hear from Lowes about getting 2 hot water heaters installed they finally give us a date. We pay the money, $2000, in advance. The day arrives, we take off work and they call to say they are out of stock. The plumber they contracted with will have to make another appointment when Lowes gets more hot water heaters in. Never again will I buy anything from Lowes. Worst experience yet. Don't go to Lowes. Go to homeadvisor.com. They have everything you will need when redoing your home. More...
    (Home Improvement)
    jrobe32's Picture   jrobe32    0 Comments   Comments
  • Lowes Wallingford- so far all failure

    Went into the store in Wallingford because online thee store was supposed to have two washing machines. I got there had to hunt down so one to help even though there were employees chatting it the department. When I got someone to help my buy a 1k$ washing machine they seemed more bothered by my being there. Then there were no machines there and I would have to wait 6 days to get my appliance delivered (which didn't come with hoses I had to buy them separately). On the day it was supposed to be delivered nobody called. I had to call to find out that I had to take yet another day off... More...
    (Delivery Services)
    Rmelinda78's Picture   Rmelinda78    0 Comments   Comments
  • lowes carpet installation

    My girlfriend and I recently purchased a carpet from lowes. This process was flawless and the salesman is was a great. The installation process was another story, we received a call and setup a date for the install, Tuesday at 9 a.m. Here we sit, 10: 25 on Tuesday and just now revived a call that the just now leaveing. Like we dont have anything better to do than wait for them to call or show up for that matter.Very disappointed and won't order from them again. More...
    (Home Improvement)
    cfassett14's Picture   cfassett14    0 Comments   Comments
  • Lowes refusing to honour waranty for their faulty product

    We bought a new house and decided to get new floors.We bought hardwood floors from Lowes because they had a lifetime guarantee. The floors were installed at the end of May and throughout June, July, and August the floors cracked and split. We sent multiple complaints to Lowes however they refused to replace them. We then reminded them of their lifetime warrantee and they stopped responding for a while. They then sent an inspector in the middle of the winter who determined that the house was too dry and that's why the floors cracked. How was the inspector to know how dry the house was... More...
    (Home Improvement)
    Ambreen's Picture   Ambreen    0 Comments   Comments
  • Lowes Fencing Install Harriman, TN 37748

    Starting over 6 weeks ago, I contacted Lowe's about doing a fence install at a second property that I own. The experience has been a nightmare. I was told that the fencing would be installed within a week. After paying in advance ($5000) for the install, I did not hear from a Lowe's representative. The contractor never showed up when supposed to. After calling Lowe's numerous times and going to the store to talk to a manager, the contractor finally showed up. The workers may show up one day and then not again for a week. No one ever bothers to call informing me of anything.... More...
    (Home Improvement)
    VTAH6578's Picture   VTAH6578    0 Comments   Comments
  • Help

    14 weeks and 3 days . Contacted my local Lowes manger and still no change . Substandard work , inside crew consist of one person , drywall is the worst job I've every seen . Terrible cuts and mistakes . Still weeks out . Someone please tell me . Do I need to contact a lawyer . New media or what . When is lowes going to step up to the plate . $115,000 dollars and only outside is done . What has been done looks cheap and shabby . Give me advice More...
    (Home Improvement)
    SandraDeLargy's Picture   SandraDeLargy    0 Comments   Comments
  • Lowes Kobalt tool warranty

    I bought a Kobalt tool set from Lowes, the tools were in the back of my truck ( with a bed cover) I went through a heavy rain storm and the tools got wet. over the weekend I tried to dry them off and spray them with WD 40 and when I opened the box the sockets were covered with rust, not just discoloration but pitting and the chrome was coming off. I went to Lowes to see about their hassle free warranty and was told they were not covered. Its funny that the cheap Stanley tools that I had in the same box didn't rust. that being said I have lost all faith in Kobalt tools and Lowes More...
    rs1958's Picture   rs1958    0 Comments   Comments
  • Garden Dept.

    The sign said "All trees 50% off". I picked out 3 Palm trees, took them to check out and the cashier said that Palm trees were not included in the sale. Why, is a Palm tree not a tree? Funny thing about is that I bought a King Sago Palm tree at the same Lowes 2 days before and got it at 50% off. After the cashier would not honor the advertised discount. I tiook the trees back to where I found them then got into my car and went to HOME DEPOT and bought some of their Palm Trees. More...
    Frogman123's Picture   Frogman123    0 Comments   Comments

    Do not buy any appliances from here, or even try to get any help from the "manager" in the appliance department. My wife and I did research found a Samsung washer and dryer set and we went here to buy them. The manager of appliances "Jeff" looked at us and just walked away without helping or even asking if we needed help. Another lady was near by and helped us, then Jeff comes back, 45 min after getting to this store we finally find out they have them in stock. They have signs everywhere saying next day delivery on major appliances. You would thing a new washer and dryer... More...
    (Home Improvement)
    JMBRIGGS's Picture   JMBRIGGS    0 Comments   Comments
  • Killer milkweed from Lowes

    Do you dislike monarch caterpillars or something!!!!!! All of ours have died !!! The store said they do not put pesticides on them and we have used rain water on them! we put the plants in a butterfly cage and put healthy caterpillars on the plants and within 3 days the caterpillars were DEAD DEAD ARE YOU SERIOUS!!!!!!!!! Durring that time they hardly ate any leaves when they should have eaten all of them please give me a reason please !!!!!!!!!!!!!!!!!!!!!! also we put more than $30 in this and we are trying to replenish the monarch butterfly species. More...
    (Home Improvement)
    Rweaver's Picture   Rweaver    0 Comments   Comments
  • Lowe's Missing Plumbing Fittings

    We purchased four sets of faucets last November. Our son installed two sets of faucets this spring. The other two faucets were for our master bath & we decided to change out the vanity top. Today, he was planning to install both the faucets & when he opened the last box, he was short two halves of a nylon compression fitting. We took pictures with an I-phone, called our local store (Sioux Falls, SD) and expected to e-mail the pictures to the store to make sure we got the right parts. The instructions that came with the faucets didn't show the parts or list a part number for... More...
    (Home Improvement)
    LG1921's Picture   LG1921    0 Comments   Comments
  • Loose and bulging carpet

    THIS IS COPY OF LETTER SENT TO BETTER BUSINESS BUREAU AND LOWE'S RESPONSE. In Nov 2011 Lowe's installed 6 rooms of carpeting. 13 months later, the carpet was sagging and bulging in 2 of those rooms and a seam was showing in a 3rd room. Lowe's re-stretched the carpet in the 2 rooms and fixed the seam even though it was 1 month past the 1 year installation warranty. 1 year later, the carpeting in the same 2 rooms started loosening again, creating hills more than an inch or 2 high, and the same has occurred, to a lesser degree, in 3 more of the rooms. The carpet is bulging, can... More...
    (Home Improvement)
    dbeerbower's Picture   dbeerbower    0 Comments   Comments
  • Lowes - Do not use their Contractor's

    Lowes and their so called professional contractors are a joke. They mis-installed an entry door for my 77-year old mother and it never opened or latched properly. Now, it is more or less a window as it can't be used. They take no responsibility for it...says it is the house foundation's fault. Myadvice...hire a real professional. Now, Home Depot rules!!!! I have noticed way better customer service there too. More...
    (Repair Services)
    devereaux4's Picture   devereaux4    0 Comments   Comments
  • Billing problems Lowe's

    Maybe my misfortune can be your lesson. Paying Lowe's monthly account, I decided to actually check the statements (because they didn't seem to be going down as much as I would've expected) and low and behold, I see that they've been charging me a 35 dollar late fee and interest every month since October! I pay 150.00 dollars to that account at the beginning of the month (sometimes the day before the first) every month. When talking to the customer service rep, I am told that I've been paying my bill TOO EARLY every month. I understand that a billing cycle is... More...
    (Credit Cards, Finance, Banks)
    timgaster's Picture   timgaster    0 Comments   Comments
  • Lowes Broken Samsung Dryer

    I can't believe that Lowes can sell Samsung products and there be no one in the entire city of Charleston WV to work on them. My dryer has been out for going on three weeks now. The number they give me to call is in Texas. They were to send someone out last week but because of the snow they couldn't make it. To reschedule, another week and a half. Called Lowes and they got someont to come this Tuesday. I get a call from Ekins WV that they need to order the part first and that will take 3-4 days. So once again we are looking at another week. Terrible service and no-one should... More...
    (Electronics, Appliances - Sponsored By BEST BUY)
    jebidahd1's Picture   jebidahd1    0 Comments   Comments
  • Lowes Kobalt electric push lawn mover won't start.

    Hi, my is Nido Luyanda and a couple of years ago I bought a Kobalt electric lawn mover (serial # KBS3451199). a week ago I tried to started it and it not only did not start, it kicked the power off. I called your customer service and they told to take it to Lowes. I did, but because I did not have the receipt they couldn't do anything for me. I did not buy it at the Lowes I took to (in Bartow FL 33830), I bought in Denver CO. What can I do to have this electrical problem solved? More...
    (Repair Services)
    1945nido's Picture   1945nido    1 Comments   Comments
  • Flooring nightmare!!

    We bought our home in sept 2014 we went in and bought bamboo flooring from lowes. We were moving in at the end of the month and was promised the flooring could be done ok sounds great!! 7422.00 for our bamboo flooring. Gave us samples loved it!! Wood was delivered and was different than sample strike 1 it was close but was still pissed. Install day comes. No one shows up! No call no nothing I had to call them to find out wth oh his kid got sick. They are subbed out they're not lowes she said?!? They are your installers therefore they represent you!! Floor was finished oct 3 after... More...
    (Holiday shopping reviews)
    Lisanation15's Picture   Lisanation15    1 Comments   Comments
  • Kobalt tool warrantee???

    I just returned a kobalt caulking gun. The tool slipped from day one, I finally got around to returning it. I got the biggest run-around ever.. do I still have the receipt? when did I buy it? its not under warrantee, Let me see your drivers license, Lowes card, to the Lowes customer service rep's credit, they gave me store credit. What happened to the no questions asked warrantee, Lowes advertises. I held up the line, got very embarrassed, Think its time to rethink purchasing Kobalt tools. I also had a (broken) Kobalt 3 blade "back cut saw" I planned to return but after the... More...
    (Home Improvement)
    KevinGardner's Picture   KevinGardner    0 Comments   Comments
  • Online order

    I ordered two of the same item at the same time on the same order. I was suppose to receive delivery of two on the same day (12/29) I received tracking # at 9 a.m. on 12/29. I was told that the other tracking # would be delivered by 7pm, 9pm. 11 pm and the next morning (12/30)????? I made 5 calls between the Lowes Customer ervice,Lowes Industry store and UPS trying to find out where the balance of my order was last night!!! I was hung up on by UPS -investigation supervisor named Dante and a Lowes customer service agent connected me with UPS in Asia to locate the driver last night for... More...
    wonhappygirl's Picture   wonhappygirl    0 Comments   Comments
  • *** Avoid Sunnyvale Lowes ***

    This Lowes location should be awarded best in class clusterfuck for worst attitude and highly Incompetent Manager Ordered a couple of internal doors 2 weeks back, paid in full. 2 weeks later receive a phone call saying, the order isn't placed, because of internal error. Please come over to store to re-order, our system should hopefully be working this time to take orders! The store manager "ALEX" has a really bad attitude towards me, for asking why the delivery has not done. And my money hasn't been refunded either so far... I am going to consumer court for justice...... More...
    (Home Improvement)
    lowesuck's Picture   lowesuck    0 Comments   Comments
  • Not a Shoplifter!

    I always go to Kirkwood, MO Lowe's since it is close to the house and I am familiar with it's products. I have never had a problem with paint, returns, or just asking general questions. They don't always have what I need but they can't carry every product. I have two complaints. 1) The management hides and is not friendly and 'senior sales people' in doors for example act like you are bothering them if questions are asked. There are these types everywhere so not a huge deal...just something you may want to be aware of. 2) As of right now I say as a customer who... More...
    (Shopping, Chain Stores)
    ChrisF's Picture   ChrisF    0 Comments   Comments
  • kobalt speed fit kit

    I bought the speed bit kit to make my woodworking easier. I didn't even use it and when I went to use the Allen tip on the chuck to change the tips it didn't fit. That's number 1. number 2 I didn't even use it two days and the little balls fell out of the chuck and no longer holds the bits from coming out. I will never buy another kobalt brand product and I will certainly tell my friends and family about my experience with your product. for a product to fail in that short amount of time to me says all It has to say about the quality of this company's product.... More...
  • Poor Carpet Installation / Watson Floor Covering/ Lowes

    We purchased the carpet in November of 2012. We paid $3000 to have the master bedroom and family room carpeted. We purchased the carpet from Lowe's in Matthews, NC and it was installed for Lowe's by Watson's Floor Covering. After 18 months, we started noticing rolls in the carpet (loose). Additionally, the pad is uneven at the doorway and you can see where the carpet was seamed. I went in to Lowe%u2019s and explained the situation to a manager. He gave me an 800 phone number to call customer service. Lowe%u2019s Customer Service said that the installation had a one year... More...
    (Home Improvement)
    CassidyMike's Picture   CassidyMike    0 Comments   Comments
  • Lowe's extended guarantees

    We purchased a bosch dishwasher with a 4 year extended warranty. The warranty on some parts of the product is for 5 years, that's a total of nine years. Lowe's said that I don't have a warranty because Bosch does not have anything that is guaranteed for 5 years. I have it in black and white. It says that they will repair or replace any microprocessors of circuit boards that are defective th;rough the fifth year from the date of purchase, labor charges excluded. They do not deliver what they promised! We will never buy appliances at Lowe's again!!!! More...
    (Repair Services)
    Arline's Picture   Arline    0 Comments   Comments
  • Damage caused by carpet installers subcontracted by Lowes

    Contract # 413158986 We had our whole house carpeted by Lowes and it was subcontracted out to service pro. We paid over $6000. This was in July 2014. We are now finding things that these gentlemen broke and knew they broke and did not disclose to us. My wooden kitchen floor has a huge cracked piece where it joins the living room carpet where they pulled it up and cracked the board. Didn't tell me I have a hole punched in a bedroom door where they forced the door back against a door stop and punched a nice hole the size of a quarter through it. They also cracked my bed frame. The... More...
    (Home Improvement)
    Cindeecwp's Picture   Cindeecwp    0 Comments   Comments
  • Delivery date notification

    I ordered a washer and dryer from Lowes on 10-2-2014. I canceled the washer order and reordered another washer on 10-3-2014. The washer was ready for delivery, but I wanted both items to be delivered at the same time. I got a phone call from someone at the store yesterday (10-13-2014) telling me that my dryer would be shipped from the manufacturer on 10-20-2014. That's almost 3 weeks from the time I ordered it. No reason for the delay, no effort to work with me on getting a dryer sooner. I thought about it awhile, and then called up Lowes.com and cancelled my order. They didn't... More...
    (Electronics, Appliances - Sponsored By BEST BUY)
    DJS69's Picture   DJS69    0 Comments   Comments
  • Horrible customer service

    I called the store to check on a price for a gas range install and was told it was covered in the cost. When I went in it turns out it costs $150. The sales rep was not very empathetic and the assistant store manager was worse. Ron was awful! He kept say "sorry, what do you want me to do?" And made us feel as if we were taking up his precious time. I will not be shopping at this store again. I went directly to Home Depot and they were so incredibly nice and helpful. More...
    (Shopping, Chain Stores)
    Ev1295's Picture   Ev1295    3 Comments   Comments
  • Product shown in store online, not carried in store.

    On 10/11/14 I went to Lowes.com and found Kellogg shade soil at the Anaheim Ca. store. Website said it was available at the store. Drove to the store and couldn't find it so I asked the person working there at the outside garden register about it, who told me that they had not had it in the store for at least 2 months, and that the website shows that it is carried at Lowes but not which stores carry an item by specific store. I mentioned that you can chose the specific store that you want to shop from, and check that stores availability. The employee said "well no, that's not... More...
    (Home Improvement)
  • Failure to Provide Product

    On Sep 13, 2014, I thought that I had purchased a refrigerator to be delivered to our new house on Friday Sep 26, 2014. On Sep 25, 2014 I received a phone message to inform me that the refrigerator should be available in 7 days (NOTE: This is 12 days after purchasing and the day before scheduled delivery. Today, Sep 30, 2014 I called the store to find out when the refrigerator would be delivered and was told that there are some at the distribution center and that it would be at least 10 days before they would know if one of those would be allocated to my delivery. That would be almost 30... More...
    (Electronics, Appliances - Sponsored By BEST BUY)
    rottekatz's Picture   rottekatz    0 Comments   Comments
  • False appliance sale

    So this one time I took someone advice and decided to buy my appliance from lowes big mistake. I ordered online, confirmation came that can pickup my order from store tomorrow. Drove 40 miles to pickup, they were like oh that was a mistake, that item is our floor model, we can't give it to you and we don't have one. "Do you want your money back" she said!!! So I lost $65.00 service call fee from the plumber no appliance. I called their lot line guy names Codie said ill get someone to call you. Then this guy name Dan Moree, called once 9:54pm and left a message. Called 5... More...
    (Home Improvement)
    Hootanfm's Picture   Hootanfm    0 Comments   Comments
  • after 6 weeks special order not sent

    On 6/7 I ordered shades at the Brooklyn Lowes, paid entire amount for $742 tax that day. Home delivery was scheduled for 6/19. Call to the store on 6/19 brought mixed answers about order delay and scheduled new date for 7/2. No delivery--calls to store and customer service on 7/9 set new delivery date for 7/21 saying that manufacturer just got the material. On those dates I was at times left on hold for people that never came back and told by various people that the order was in the store. Again on 7/21 no delivery. Phone calls not returned. Employees confused about whether the order... More...
    (Home Improvement)
    noshades's Picture   noshades    0 Comments   Comments
  • Restore Deck Paint

    I purchased Lowe's Restore Deck and Concrete Paint and applied as directed. They should warn you that this makes a very hot surface in the Florida sun. If you have dogs or want to walk on your deck, steer clear of the product. Bare wood is much more friendly, so I would suggest you just place a new coast of sealer on it. Now I have to figure out how to get this stuff off the wood deck! DON"T BUY THIS CRAP! More...
    (Home Improvement)
    BarryLEES's Picture   BarryLEES    0 Comments   Comments
  • We need to wash clothes!

    We are a busy family with 4 children at home and a professional dad who works many hours. I have severe ankylosing spondylitis (arthritis in my spine) and severe rheumatoid arthritis and loading up clothes for my large family and carrying them to who knows where to wash them and then bring heavy wet clothes home to dry is NOT an option. We have a Samsung large capacity top load washer purchased from Lowe's and we were very happy until it died. Unfortunately, at this point, the washer is still covered under the extended warranty until November 2014. My husband called for service and... More...
    (Repair Services)
    Heatherwewers's Picture   Heatherwewers    0 Comments   Comments
  • Lowes carpet sales and installation

    Our experience with the carpet sales and installation with the Everett, WA Lowes was extremely disappointing and frustrating. I will never recommend their services to anyone else and highly doubt I will even shop at Lowes ever again. Here's the timeline/summary: May: purchased carpet, had to wait 2-3 weeks for carpet to ship from Georgia to WA end of May: carpet arrived, installers come out to install, lay the padding and tack strips and then find out that the measurement was wrong thus meaning we were sold the wrong size of carpet (needed 15' width rather than the 12'... More...
    (Shopping, Chain Stores)
    GarCam120's Picture   GarCam120    1 Comments   Comments
  • Lowe's Installations

    Went to Lowe's with my daughter in law when their water heater completely quit working - family of 4 with two little ones and NO hot water. Was assured by Lowe's rep that it would be installed the next day and there are even "Next day installation Guarantee" signs up all over the place in the store. She gets a call from the installation manager at Lowe's the next morning who told her that they are booked solid for the entire WEEK!! I called the store manager who never called me back. Persistent and aggravated as I am, I called back again in 4 hours and got a... More...
    (Electronics, Appliances - Sponsored By BEST BUY)
    mbleuer's Picture   mbleuer    0 Comments   Comments
  • Trying to get storm door and screen door installed

    I have been trying for over 3 weeks to get a storm and screen doors for my house, we went to the Lowes's on Bobby Jones Expressway in Augusta, GA. This store has the most terrible customer service in the door section area, the person that manages this area is never there and it seem like no else know anything about the doors or the area. I have had a terrible experience and still to this day 6/23/2014, I still haven't got my doors installed, I have called and complained twice to the Corporate office and I still get the same run around. I should have listened to my wife and went to... More...
    tgordon7710's Picture   tgordon7710    0 Comments   Comments
  • Lowes santee-near town center parkway

    I went into lowes today want to buy two nightstand lamps. The one I wanted only had one in stock and one on display. I called on Rudy who was nearby to help. I say excuse me do you happen to know if you have more in stock or do you give a discount on the displays. He comes over doesn't say a word grabs the lamp and scans it. Says " these are all we have" I then ask do you guys give discounts on displays he says "no" then walks away. Horrible customer service. We're not planning on going back to lowes and thank goodness I found the lamps at Home Depot. Please... More...
    (Electronics, Appliances - Sponsored By BEST BUY)
    Becca61's Picture   Becca61    0 Comments   Comments
  • Lowe's Engaged in Deceptive Business Practice

    Last week, I went to Lowe's appliance department and tried to purchase a GE Cooktop. The sales person matched the price with competitor and agreed to give an additional $80 rebate.I tried to pay at that moment but she told me not to pay $35 for the measurement; printed out a four page document; wrote by hand the agreed upon price which was $1099 plus a $80 rebate. The measurement was done yesterday and when, I tried to pay for the Cooktop, I was told that the manager has declined to give $80 rebate. It makes me think that their sales practice is designed to rip customer off. More...
    (Shopping, Chain Stores)
    mquamar's Picture   mquamar    0 Comments   Comments
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