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Lowes Reviews

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  • Delivery of oven to my home

    I would like to give high praise for the two gentlemen who delivered my new oven to my home. Their names were Kenneth and Derrick. This delivery was not an easy one because of the nature of my house. The house was built in 1759 and they were very careful with the delivery and installation of the stove. They were very courteous and respectful - and very pleasant despite the problems my kitchen presented. Fortunately, they solved the problems - but unfortunately, the oven didn't work. :( Kenneth was very good about making the arrangements to have it fixed, giving the name of the... More...
    (Delivery Services)
    bfshov's Picture   bfshov    0 Comments   Comments
  • Lowe's flooring installation--Gulf to Bay, Clearwater

    After the horror of a water leak and a few weeks of getting quotes and measurements from 3 different companies, we chose Lowe's to install ceramic tile in our house. I loved how Terry, David and Cody helped us choose materials and were able to explain the difference in each when asked. I did get frustrated because no one was contacting me from the installation company and I had to call Lowe's twice to finally get it set up, but once it was arranged, delivery and installation went smoothly. Without going into detail, the installers from Keller Interiors wanted to keep the... More...
    (Home Improvement)
    Flyingmarfa's Picture   Flyingmarfa    0 Comments   Comments
  • Elyria Customer service - OUTSTANDING!

    I called Lowes Elyria to see if several items were in stock (the web site stated there was one of one item and seven of the other). The girl working returns on the afternoon of 6/11/2017 not only went to physically look to see that the items were indeed in stock, she brought them to the customer service desk, called me to let me know she had them and had them bagged up and ready to go when I got there! This is indeed what customer service is all about... and more. More...
    (Home Improvement)
    camarog9's Picture   camarog9    0 Comments   Comments
  • Awesome customer service

    I just got back from Lowe's (Winchester, VA/ off 81 N location). I needed to get some wood for a home project and noticed the plywood I bought did not fit in my car. At this point, it was around 10:05 PM. I knocked on their door for assistance and someone unlocked the door to asisst. I requested for assistance in 'ripping' the plywood in half, to fit the plywood in my car. The manager of this location "Jay" was able to assist me and was able to cut the plywood to my specific measurments. He then walked me out to my car and assisted me with loading the cut plywood... More...
    (Home Improvement)
    mabasile123's Picture   mabasile123    0 Comments   Comments
  • Lowel's Mission Valley San Diego makes good on bad microwave.

    I bought a Whirlpool microwave last November from Lowes. It started turning itself on and adding time to settings. We should have stopped using it the first time we realized there was something wrong with the timer, instead we set it and walked out of the room. The contents burned, really burned. I have written to Whirlpool and heard nothing back, despite still being under manufacturers warranty. Today Lowes called me to say they would give me a store credit. Lowes rocks, that is good business. More...
    cwnourie's Picture   cwnourie    0 Comments   Comments
  • Great Service

    Me and my Husband went down to the Lowes on 7801 Tonnele Ave, North Bergen, NJ. While we shopped around far a new patio set and a few other items. I was greeted by a Lowes associate named Jose. At first I was skeptical on buying the patio set but then felt right at home once Jose went over what I was buying and how it would benefit me and my family. After making my final decision on buying the product Jose had asked if there was anything else I needed and he answered all my questions I was surprised on how well knowledged he was of the store. So he took us around the store showing us around... More...
    (Home Improvement)
    lowes3434's Picture   lowes3434    0 Comments   Comments
  • Appliance Center

    My wife and I went to the Lowe's at 1111 Eastchase Pkwy on January 29, 2014 to look at washer and dryers. We were met in the appliance center by Rickey Rodger who was very polite and courteous. Mr. Rogers showed us several different makes and models and explained the difference in the quality and efficiency of the different machines. We decided to purchase a Samsung washer and dryer. The washing machine was out of stock at this location and Mr. Rodgers told us he could order the machine and that it would take approximately 7 days to get it back in stock. We explained to Mr. Rodgers... More...
    (Home Improvement)
    granddaddy's Picture   granddaddy    0 Comments   Comments
  • poor customer service from paint manager

    Mike the Paint manager would not help my wife with an order over the phone. So I called him he was argumentative and disrespectful and hung up on me! Even after I told him another Lowes said they could do it! I called back and talked to the asst. manager of store He was very gracious and apologetic and transferred me to a sweet lady named Tammy who was so sweet and nice! They saved the day and my business with Lowes! Thank You guys so much got me from mad to happy in no time! More...
    (Home Improvement)
    Chrisrichison's Picture   Chrisrichison    0 Comments   Comments
  • Lowes Great Service

    I want to acknowledge a few of the company's employees. There was a great young man by the name of Joey that helped with my questions about gardening and lawn maintenance. We explained to him what we were looking for and he knew the exact product we were talking about. He was very quick with service and very polite to us. He was awesome. Also there was a young lady by the name of Sorandi i believe. She was very quick with checkout and handled our products with care. Friendly, nice welcoming smile. She was great. Definitely coming back. More...
    (Home Improvement)
    rocky1's Picture   rocky1    0 Comments   Comments
  • Lack of tool knowledge-Great Service

    I'm in the tool department at lowes in Danville Il at least once a week. There is this sales associate by the name of Kelly, just to start things off on the right foot, I don't know much about tools! Kelly helps me every time, answering all my anoying questions and never tires of my lack of knowledge! Just want to give that man the credit he is due! With him my visits are always a pleasure. Thank you Kelly! More...
    dograt's Picture   dograt    0 Comments   Comments
  • Kitchen Remodeling

    My wife and I recently had our old kitchen completely redone. We went to several kitchen remodeling stores and also to both Home Depot. & Lowe's. The salesman in Home Depot was overly concerned about wiring in the kitchen soffits. I could not convince him that they were empty even though I had the house built. We left Home Depot with nothing accomplished. My wife and I read all available reviews pertaining to Lowe's, some good, some bad. After going to our local Lowe's store my wife and I had some trepidations about using such a large chain. We were concerned about the... More...
    (Home Improvement)
  • corruption and Lowes losses.

    What am I supposed to do when 7 guys from my neighborhood cannot build a carport over the driveway in this neighborhood with supplies from Lowes because local government officials are so corrupt they need to prevent us from showing homeowners receipts for all the supplies and bargain or haggle over payment to the 7 workers after showing the homeowners a photograph of a previous car-port built with the same supplies gotten with the reciepts shown to them for the cost of the supplies ???? LOCAL GOVERNMENT OFFICIALS ARE SO CORRUPT THEY SKIM OFF THE TOP SO BAD THAT WOULD REVEAL THE AMOUNT AND... More...
    (Home Improvement)
    tetrozombie's Picture   tetrozombie    0 Comments   Comments
  • Samsung OTC microwave store

    I would like to commend Lowes for standing behind the products that they sell. At the end of May 2012 I purchased a new Samsung microwave from Lowes on-line sales. In September I had a service call for a 'groaning' noise and the tech said my magnatron was going out. The cost to repair the unit was more than to simply replace same, and I didn't want to keep the lemon. I called the local Lowes store that had delivered my microwave and spoke to Diane the manager. Instead of the runaround I had received when I called into the regular call center, Diane simply stated to me... More...
    (Home Improvement)
    rupunzl's Picture   rupunzl    0 Comments   Comments
  • Assistance in the Garden Dept

    I would like to extend a letter of recognition to a Lowes representative by the name of Quincy. I was visiting the Lowe's in Beaufort, SC and was greeted by a nice young man who took the time in learning my garden needs and carrying my heavy loads of mulch, soil, and fence posts. He really made my trip and enjoyable one. Since then, every time I see him at work, he remembers me and always greets me that same smile. More...
    Myracoxrn's Picture   Myracoxrn    0 Comments   Comments
  • Grace at Lowes Lady Lake Florida

    Needed a drill and the store was about to close. While getting mean looks from nearly every worker in the store, we walked over to the drills. A worker by the name of Grace came over and helped us (happily) for at least 15 minutes after stated closing time. Went to the register with almost $300 dollars worth of merchandise. The employee at the register didn't speak one word to us. Not sure why people are so anxious over 15 minutes, but Grace sure wasn't. Customer satisfaction was her number one priority. Thanks Grace! More...
    (Home Improvement)
    Dmeadows1986's Picture   Dmeadows1986    0 Comments   Comments
  • Lowes at 529/Hwy6, Houston TX

    Wow! I was stunned after a recent trip to Lowes at 529/6 in Houston TX. Excellent customer service! Not only were the employees helpful and knowledgeable, they would actually walk me to the dept. and find what I was looking for to be sure it was correct for my purposes. Totally unlike the other big box home improvment at 1960/Eldridge where employees "clustered" in social gatherings and merely pointed to the aisle you needed (which may or may not have been correct) -and if you could get their attention. Although I didn't buy much (forgot the measurements for the windows and... More...
    (Home Improvement)
    Anonymous103's Picture   Anonymous103    0 Comments   Comments
  • Lowes reviews

    Write a review, complaint or questions about Lowes. You could get answers directly from employees that work there. If you have tried Lowes have a question about them or want to recommend them then you need to make sure others know about your review. MeasuredUp has the consumer audience and tools that gives you that power. By putting your review on our site we let other consumers see it. This leverage often compels a company to address the review and contact you. MeasuredUp is partnered with leading companies that work with us to improve their customer service, manage online reputation... More...
    (Home Improvement)
    measuredup's Picture   measuredup    2 Comments   Comments
  • Carpet Sales

    I searched for months looking for a Carpet to install in my home. Finally, I came across a sales rep by the name of Dave at the Lowes in Lawnside, NJ. Let me tell ya, the man knows carpet and is a customer oriented employee, as opposed to your typical salesman. Bravo Dave and Thanks a million ! More...
    (Home Improvement)
    PSalerno's Picture   PSalerno    0 Comments   Comments
  • Carpet Installation

    Barron Carpet installers were responsible for doing my whole house in Berber. This was coordinated by Julieann Barron. From the first day that we communicated, I was certain that the project would be done professionally and quickly. Well, I'm pleased to tell you that I was right. Both the coordination of the project and the installation went as smooth as silk. The installers knew exactly what they were doing and maintained a friendly (yet professional) attitude throughout the entire experience. I wish I knew these people years ago ! It certainly would have made all of my carpet jobs... More...
    (Delivery Services)
    PSalerno's Picture   PSalerno    0 Comments   Comments
  • Compliments on Services Provided

    For years I've been doing my shopping for home improvement projects at Home Depot. For two reasons: Home Depot store is around the corner from where we live, I own some HD stocks. However after my recent experience at Lowe's I am planning on changing my shopping preferences. Actually I already have. On April 4, 2010 my wife and I come to Timonium, Maryland, Lowe's store looking for garage doors replacement. We were greeted by Dennis Earle at millwork department. When asked Dennis gave us very helpful advices we would spend hours "googling" for. I always prefer... More...
    (Repair Services)
    MarkBalitsky's Picture   MarkBalitsky    1 Comments   Comments
  • Superior

    just wanted to drop a line to show my appreciation for the service i received at the lowes in indian trail nc 2 weeks ago.i went in to order some inserts for my french doors at the rear of my house.the sales person that was working that day was a gentleman by the name of paul meseroll.i gave him the measurements i had taken ,and he looked up the product i was after.we found the inserts and he ordered them for me.it took a week and a half for them to come in,and when they did, i was called to come pick them up.went and got my inserts and waited for a nice day to do the job.took the old one... More...
    (Home Improvement)
    1man's Picture   1man    0 Comments   Comments
  • Compliment

    I am writing to send a compliment for an employee of Lowes store #2444. The employees name is Jessica Rinaldi. We recently purchased a washer and dryer from her and her professionalism and knowledge of her job were just wonderful. She helped us so much. We really feels she is a great employee for Lowes and we would ask for her whenever we have a future purchase. Thank you Jessica for all you help Sincerely, Jerry and Barb Mulhollen More...
    (Electronics, Appliances - Sponsored By BEST BUY)
    Babbs67's Picture   Babbs67    10 Comments   Comments
  • Great Job!!!!

    My husband and I would just like to say we believe that Lowes has the best customer service "hands down" in Terre Haute, Indiana of any major retailer or small chain we have encountered in this area.We just purchased all new appliance's.John Tomey was great, full of information and he knows his job and product. Misty Sue and Tony delivered the items and they were great too. We have almost always shopped Lowes and will continue to do so, they make it a point to provide excellent service and that is something you rarely find in this fast paced world. Thank you Lowes for a job... More...
    (Interior Design, Home Repairs - Sponsored by SEARS)
    latharp's Picture   latharp    8 Comments   Comments
  • Happy Customer - Return Policy Rectified

    On 07/17/2009, I wrote a review on this site of Lowe's return policy. To summarize it was a broken canopy that I tried to return but was given a hard time for not having the reciept (the receipt was blank) and not being able to prove the purchase date. The canopy was used twice and the 3rd time it broke from a wind gust. I also wrote Lowe's customer service informing them that I had written up a horrible review of their policy on this site. I am happy to report that Lowes Customer Service was very attentive. They asked for my information, I contacted them and within 24 hours... More...
    (Interior Design, Home Repairs - Sponsored by SEARS)
    SimiShopper's Picture   SimiShopper    1 Comments   Comments
  • Lowes letter of appreciation

    On May 23,2009, while my wife and I were preparing to have paving blocks loaded near the garden department, we discovered our truck had a flat tire. As we started to get out the jack etc. two employees, Deanna Lyons and Landon Enyart, offered assistance. Landon went to his truck and returned with his tools and with Deanna's assistance changed the tire. These actions on the part of your employees, their cheerful attitude and overall willingness to help goes beyond the norm. Please convey our heartfelt thanks to them. More...
    ronanddonna's Picture   ronanddonna    1 Comments   Comments
  • Lowes and I

    A couple of weeks ago my wife and I decided to update our kitchen. Well, actually she decided that I was going to update it. The countertop was the worst feature and tiling seemed to be best remedy, but I needed lots of help and advice. I became friends with 3 Lowes employes who helped and taught me; Helen Rizzo, Conway Ray and John Christofila (hope I got those right). A couple hundred dollars and dozens of tile cuttings later, we have a fantastic-looking kitchen...thanks to some very knowledgeable people from Lowes...and a very persistant wife! More...
    (Interior Design, Home Repairs - Sponsored by SEARS)
    JimTomey's Picture   JimTomey    0 Comments   Comments
  • manager

    I walk into Lowes Frankfort needed some material to build a church front entrance, three times I had to cime in and find out where was my order why wasn't the order taken care of they had the blueprint. The 3rd time I ask this person Eddie that I would like to know where is my material. he looked my me and stated with a don't care look and walk away. remember this was the 3rd person that had no answer. so I call the manager of the store and explain to him,He stated this isn't the way we do things so he got a person from a difference department to handle this problem... More...
    (Interior Design, Home Repairs - Sponsored by SEARS)
    007david's Picture   007david    0 Comments   Comments
  • Roscoe/ employee

    (Interior Design, Home Repairs - Sponsored by SEARS)
    THEFENCE5058's Picture   THEFENCE5058    1 Comments   Comments
  • Service With A Smile

    I and my company have shopped at Lowes, particularly the Lenox Avenue store (16910-12009-13136) for several years. My company has been involved in home renovations, hence we have used EVERY department in Lowes. Without fail, I have received excellent assistance (from pointing me in the right direction for a product, to answering my questions, to finding the product when I couldn't)....always with a SMILE. Harry in the appliance department, a really nice lady cashier (with blonde hair...wish I could remember her name!), to very helpful people in the garden department, electrical and... More...
    (Interior Design, Home Repairs - Sponsored by SEARS)
    vkatz's Picture   vkatz    0 Comments   Comments


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