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Lowes Complaint - Customer service is LACKING - Tile Adhesive
Lowes Complaint

Lowes Complaint

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Customer service is LACKING - Tile Adhesive


I am beginning to think that corporate needs to take a look at the Lowes at 71st and Olympia in Tulsa, OK. This is the second time I have had poor customer service there in the last 3 months, this time in the tile department. Looking for a product (tile adhesive) to use in an RV and found someone who was willing to help but didn't have the knowledge about the products, she asked the employee working in that department who was with another customer. We anticipated that when she was finished she would help me but oh noooo. She got up and walked to the front of the store and was standing there gossiping with another employee when we chased her down. At that point she either couldn't or didn't want to help me pick the right product. I finally went to home depot to get the right product and didn't have any trouble finding someone to help us there. That employee needs an attitude adjustment, I was in a perfectly good mood today until my encounter with her!


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