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Lowes Complaint - Damage caused by carpet installers subcontracted by Lowes - Service Pro of Carolinas- Pablo. Millenia Dream Lover's Fashion Forward carpet
Lowes Complaint

Lowes Complaint

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Damage caused by carpet installers subcontracted by Lowes - Service Pro of Carolinas- Pablo. Millenia Dream Lover's Fashion Forward carpet


Contract # 413158986
We had our whole house carpeted by Lowes and it was subcontracted out to service pro. We paid over $6000. This was in July 2014.
We are now finding things that these gentlemen broke and knew they broke and did not disclose to us. My wooden kitchen floor has a huge cracked piece where it joins the living room carpet where they pulled it up and cracked the board. Didn't tell me
I have a hole punched in a bedroom door where they forced the door back against a door stop and punched a nice hole the size of a quarter through it.
They also cracked my bed frame.
The seam in the living room is pushing up and showing frayed pieces and the padding under it is not laying down.
It has only been 3 months.
I am angry. I feel lied to. I thought that they had done good work but clearly they have not.
I do not know what my recourse is at this time.

Disappointed in the quality of workmanship and in the dishonesty of those that I let into my home.


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