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Lowes Complaint - Lowes broken lawnmower
Lowes Complaint

Lowes Complaint

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Lowes broken lawnmower


I purchased a TroyBilt lawnmower on 06/01/2013, on 05/14/2014 I took the mower in for repair as it would not start. I had called their repair advantage number before taking it to the store and had supplied information about purchase and was told it was under warranty and I should just take it to the store which is store number 1861. When I arrived I was told I had to pay for shipping ($35). On 05/26/2014 I received call from the repair center stating the repair costs would be $156 so I declined repair as this was close to what I had paid for the mower. About a week latter I received a call from the store informing me it was back and I owed $74. I felt this was exorbitant for all thse fees since I was only informed when I arrived at the store that I had to pay for shipping and not informed when I called repair advantage.


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