Lowes Complaint

Lowes Complaint

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SERGIO BECERRA, DEAR READER,I...


SERGIO BECERRA, DEAR READER,I PURCHASED VINYL FENCE ,COST WAS $1,647.24 ON 04/30/07,PREVIOUS CREDIT CARD BALANCE $682.95,GRAND TOTOL OF BOTH $2,330.19.HAVE NOT USED CARD SINCE. I WAS TOLD THE FENCE WOULD TAKE ONE MONTH SO I WOULD WAIT. AFTER THE FIRST MONTH ,I GET CALL THE FENCE WAS STOLEN FROM LOWES AND THEY WOULD ORDER A SECOND FENCE,TALKED TO NUMBER STORE MANAGERS,SAYING THEY WERE SORRY,AND THIS WOULD BE TAKEN CARE AS SOON POSSIBLE. THAT WAS THE SECOND FENCE, AFTER WAITING NOBODY ORDER NOTHING, GOING ON THIRD MONTH WITH NO RESULTS FROM STORE OR CUSTOMERS SERVICE ,I CANCELED THE ORDER.TODAY IS SUNNY DAY SO CALLED CUSTOMER SERVICE TO FIND OUT IF MY CHARGES HAVE BEEN TAKEN OFF.REPLY,I WILL HAVE SOME ONE CALL IN 24 HOURS.AUG 10/07, FROM STORE,LAST TIME THEY TOLD THAT ,IT TOOK TWO WEEKS.ANSWER TO RIDDEL $2,330.19 -$1,647.24=$682.95 CORRECT ANWSER. NO BRAINER "LOWES"


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