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Lowes Complaint - delivery drama
Lowes Complaint

Lowes Complaint

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delivery drama


I ordered from Millington, TN Lowes on 4/16/14 fence panels, 2 hours later the store calls and states rudely that they do not have the panels I ordered and for me to look else where. I called the Lowes in Memphis on Summer Ave and asked if they delivery to me, they at first told me no, but after a few questions, changed their answer and said I could ordered from them. After 5 days of waiting and no one calling to set a delivery date, I call and they say they can be there the next day between 8-12, 11:30 that day they call and say they don't come out there until 4pm, 4pm comes and no one is there until 7pm that night. I called today for a refund on my delivery fee and they stated they would email the store I dealt with and get back to me. What is the point of a customer service line if I just have to deal with the store that messed everything up to begin with?


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