Lowes Support Ticket - Lancaster, Pennsylvania

Delays in Kobalt Tool delivery (ordered online) - kobalt hedge trimmer

Created By: dstabb's Picture dstabb Last Reply: dstabb's Picture dstabb
Priority Level: [Medium] Status: [Open]
Created: 2 weeks ago Last Updated: 2 weeks ago
Department: N/A Replies: 0
Product: kobalt hedge trimmer

On July 7, I ordered online a Kobalt 80v Max hedge trimmer. I had to PAY ONLINE to order. Delivery to store was supposed to be July 17.

On July 17, store called and told me it would be July 29. I checked July 29, and was told that it was to have been MANUFACTURED by July 29 and I would have it by August 4. It is August 4. Today I was told that it would ship August 14, and be in the store August 17.

This is not an acceptable way to do business.
Store Location: Lancaster, PA (West)


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