Lowes Complaint

Lowes Complaint

ADVERTISEMENT

Not a Shoplifter!


I always go to Kirkwood, MO Lowe's since it is close to the house and I am familiar with it's products. I have never had a problem with paint, returns, or just asking general questions. They don't always have what I need but they can't carry every product. I have two complaints. 1) The management hides and is not friendly and 'senior sales people' in doors for example act like you are bothering them if questions are asked. There are these types everywhere so not a huge deal...just something you may want to be aware of. 2) As of right now I say as a customer who has spent thousands of dollars there that I am through shopping at Lowe's. I am not a shoplifter and I don't like being treated as one. I like to browse products slowly and every time I notice employees following me or casually coincidentally ending up in the same isle as me watching me and poorly acting as if they are looking at something when I turn. This isn't a 'their out to get ya' thing-it doesn't happen at other stores. I always use the self check out and it never fails that someone comes over and is watching me like a hawk. Today as I was checking out, this old fella scurries over and is watching me: staring hard actually. He then comes over as I'm paying and takes my bag while I'm not paying attention and says he has to make sure that the alarm doesn't go off. For a few cheap plastic pieces? He looks in my bag, scans it then hands it back and says 'your o.k.'. I asked him if he wants to check the bag again he says 'I already did...I was watching you'??? I asked if he wanted to take me in a back room and strip search me. I was furious as I was with my three year old son.


Share This Review:



         


Is this your Business? Claim Your Business Free and reply to this customer

CONTACT THIS BUSINESS

Post a reply for this review COMMENT
WRITE to Lowes
SUBMIT a ticket
for Lowes
WATCH videos
for Lowes
More Lowes Reviews and Complaints MORE reviews and complaints
for Lowes

BUSINESSES REPLY HERE

Claim this company BUSINESSES: CLAIM YOUR BUSINESS NAME FREE
Respond to this review BUSINESSES: REPLY TO THIS CUSTOMER NOW
Link to MeasuredUp BUSINESSES: Free Customer Service Excellence Badge
Take the pledge BUSINESSES: Free Customer Service Pledge Badge
Upgrade Account BUSINESSES: Build your customer service online reputation


ADVERTISEMENT


Comments

login with Facebook and share your reviews

More Lowes reviews


Similar reviews


[Top]

Bookmark/Share this page

This page is under construction.
It will be up and running soon with new features to make you smile more.
Thanks,
The MeasuredUp Team